Terms and Conditions

Terms and conditions

These terms and conditions apply to your use of tanksandtubs.co.uk and any purchase you make through the website. By using the site, you agree to them.

1. About us

This website is operated by CD Sly Limited

2. Using the website

You agree to use this website lawfully and not to:

  • breach any UK law or regulation
  • interfere with site security or functionality
  • misuse content or attempt unauthorised access

We may suspend or restrict access if these terms are breached.

3. Products and descriptions

  • We aim to describe products accurately.
  • Images are for illustration only.
  • Colours, dimensions, and finishes may vary slightly.

Product availability can change at any time.

4. Prices and payment

  • All prices are shown in GBP and include VAT unless stated.
  • Delivery costs are shown at checkout.
  • We can correct pricing errors before or after accepting an order.

Payment must be received in full before dispatch.

5. Orders

  • Placing an order does not guarantee acceptance.
  • We confirm acceptance when we send an order confirmation email.
  • We may cancel an order if stock is unavailable or payment fails.

If we cancel, you will receive a full refund.

6. Delivery

  • Delivery times are estimates, not guarantees.
  • We are not responsible for delays outside our control.
  • Risk passes to you once the goods are delivered.

You must check goods on receipt and report issues promptly.

7. Returns and refunds

Our refund policy forms part of these terms.

  • You have a 14-day right to cancel for online purchases.
  • Items must be returned in original condition.
  • Faulty or incorrect items are covered by UK consumer law.

See the refund policy page for full details.

8. Faulty goods

Your rights under the Consumer Rights Act 2015 apply.

If goods are faulty or not as described, you may be entitled to:

  • a refund
  • a replacement
  • a repair

We will cover reasonable return costs in these cases.

9. Intellectual property

All content on tanksandtubs.co.uk belongs to us or our licensors.

You must not:

  • copy or reuse content without permission
  • use our branding or images for commercial use

Personal, non-commercial use is allowed.

10. Limitation of liability

We are not liable for:

  • indirect or consequential losses
  • loss of profit, data, or business
  • misuse of products outside intended use

Nothing limits liability for death or personal injury caused by negligence, fraud, or breaches of law.

11. Third-party links

The website may include links to third-party sites.

  • We do not control their content.
  • We are not responsible for their policies or actions.

Use them at your own risk.

12. Privacy

Our privacy policy explains how we handle personal data.
Using the website means you agree to that policy.

13. Changes to these terms

We may update these terms at any time.

  • Changes apply from the date published on the website.
  • Continued use means you accept the updated terms.

14. Governing law

These terms are governed by the laws of England and Wales.

Any disputes will be handled by the courts of England and Wales.

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